Privacy & cookies

Last updated 16 October 2026

Who is responsible for your information?

The Kings Keep Ltd is the controller of information you give us when making an enquiry. We are registered in England and Wales under company number 17489819. Our registered office is 10 Antrobus Gardens, Bishops Tachbrook, Leamington Spa, Warwickshire, England, CV33 9UT. For privacy enquiries, email info@thekingskeep.co.uk or call 07379 167386.

Information and purposes

This website has no enquiry form. If you contact us by phone, email or WhatsApp, we receive the information you choose to share, such as your name, contact details, property location and service requirements. We use it to respond, assess your needs, prepare quotations and arrange agreed work or follow-up. Please only send information relevant to your enquiry.

We process information to take steps you request before a contract and to perform an agreed contract. We may also rely on our legitimate interests in managing business enquiries, maintaining service records and protecting our systems, or on a legal obligation for relevant financial and compliance records.

Sharing and service providers

Necessary information may be handled by our email, communications and business-system providers, professional advisers and specialists involved in requested work. We do not sell your information. Phone and email links open your own device’s applications. The WhatsApp link takes you to an external service; its own privacy terms apply when you use it.

Our hosting provider may process IP addresses, browser information and access logs to serve and secure this website. No advertising or analytics service is embedded in this page.

Retention and international processing

We keep enquiry information for the time needed to answer and resolve the enquiry and arrange any agreed follow-up. Records relating to work undertaken may need to be kept longer for legal, accounting or claims purposes. The appropriate period depends on the purpose and nature of the record; contact us for information about your records.

Where a provider processes information outside the UK, the relevant transfer arrangements and safeguards depend on that provider. Contact us for details about providers handling your information and any applicable UK adequacy arrangements or contractual safeguards.

Your rights and complaints

Depending on the circumstances, you may ask to access, correct, erase, restrict or receive a portable copy of your information. You may object to processing based on legitimate interests. If we rely on consent for any processing, you can withdraw it without affecting earlier lawful use. Contact us to make a request. We do not make solely automated decisions with legal or similarly significant effects using your enquiry information.

You can also raise a concern with the Information Commissioner’s Office. You do not have to provide information to us, but without sufficient contact and service details we may be unable to respond or prepare a quotation.

Cookies

This page does not set cookies or use browser storage, tracking pixels, advertising or analytics. There is no cookie-consent banner because the page does not use technologies requiring consent. If the hosting configuration or website features change, cookie information and any necessary consent controls must be reviewed. External services you choose to visit have their own cookie and privacy policies.